jili97 Privacy Policy

1 Introduction

Welcome to jili97. This Privacy Policy describes how jili97 ("we," "us," or "our") collects, processes, uses, stores, and protects the personal information of individuals ("you" or "the player") who access or use the jili97 online casino platform, including its website, mobile interface, games, promotions, and customer support channels.

jili97 is committed to protecting the privacy and personal data of all its players, with particular care given to the rights of Filipino users. This policy is written in plain English to ensure that every player — whether based in Metro Manila, Cebu, Davao, Quezon City, or elsewhere in the Philippines — fully understands how their information is handled.

By registering an account with jili97, accessing the platform, or submitting personal information through any channel, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, please discontinue use of the jili97 platform.

2 Data We Collect

jili97 collects personal information that is necessary to provide you with a safe, compliant, and enjoyable online casino experience. The categories of data we collect are outlined below.

2.1 Registration & Identity Data

When you create a jili97 account, we collect your full legal name, date of birth, gender, residential address, mobile phone number, and email address. This information is required to open your account, verify your identity, and comply with our Know Your Customer (KYC) obligations.

2.2 Verification Documents

To complete full account verification, jili97 may request copies of government-issued identification such as a PhilSys National ID, SSS card, passport, or driver's license. We may also request proof of address documents dated within the last 90 days, such as a utility bill, bank statement, or barangay clearance. Payment method verification documents may also be required prior to processing withdrawal requests.

2.3 Financial & Transaction Data

jili97 records all financial transactions associated with your account, including deposits, withdrawals, bonus claims, wagers, and game outcomes. We store the payment methods used (e.g., GCash account reference, Maya wallet ID, BPI/BDO bank account details, UnionBank reference) and transaction timestamps. Full payment card numbers or full banking credentials are never stored on jili97 servers.

2.4 Gaming & Activity Data

We collect data related to your gameplay activity on jili97, including the games you play, session duration, bet sizes, win/loss history, and in-game behavior. This data is used for fraud prevention, responsible gaming monitoring, bonus management, and platform improvement purposes.

2.5 Technical & Device Data

When you access jili97, our servers automatically record technical data including your IP address, device type, operating system, browser type and version, screen resolution, language settings, and referring URL. This information helps us optimize platform performance and detect suspicious access patterns.

2.6 Communication Data

If you contact jili97's support team — via live chat, email, or any other channel — we retain records of those communications, including the content of your messages and any attachments provided. This is necessary for quality assurance, dispute resolution, and regulatory compliance purposes.

3 How We Use Your Data

jili97 uses the personal data we collect strictly for the purposes listed below. We do not process your data in ways that are incompatible with these stated purposes without first obtaining your explicit consent.

• Account Management: Creating, maintaining, and administering your jili97 account, including processing deposits and withdrawals in Philippine Peso via GCash, Maya, BPI, BDO, and other supported methods.
• Identity Verification & KYC: Confirming your identity, age (21+ requirement), and the legitimacy of your payment methods to comply with anti-money laundering (AML) and counter-financing of terrorism (CFT) obligations.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct on the jili97 platform.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling, enforcing deposit limits and self-exclusion requests, and ensuring the 21+ age restriction is upheld across all accounts.
• Customer Support: Responding to your inquiries, resolving disputes, processing complaints, and providing technical assistance through jili97's 24/7 Filipino-speaking support team.
• Platform Improvement: Analyzing aggregated usage data to improve game selection, website performance, bonus structures, and the overall player experience on jili97.
• Marketing Communications: Sending you promotional offers, bonus notifications, and event announcements — but only where you have provided explicit consent or where permitted under applicable law. You may opt out at any time.
• Legal & Regulatory Compliance: Meeting our obligations under applicable Philippine law, responding to lawful requests from regulatory bodies, and maintaining records as required by law.

4 Legal Basis for Processing

jili97 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide you with an online casino account, process your transactions, and deliver the gaming services you have signed up for.
• Legal Obligation: Processing is required for us to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and data retention mandates.
• Legitimate Interests: Processing is necessary for jili97's legitimate business interests, such as fraud prevention, platform security, and improving the quality of our services, provided these interests are not overridden by your data protection rights.
• Consent: For certain non-essential processing activities — such as marketing communications and optional analytics cookies — we process your data only where you have given clear, freely given, informed, and specific consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

jili97 does not sell your personal data to third parties. We may share your information only in the circumstances described below, and only to the extent necessary for each specific purpose.

5.1 Service Providers

jili97 engages carefully selected third-party service providers to assist in operating the platform. These include payment processors (GCash, Maya, BPI, BDO, UnionBank, Coins.ph), identity verification providers, game content suppliers (JILI Games, Pragmatic Play, Evolution Gaming, PG Soft), cloud hosting providers, and customer support platform vendors. All service providers are bound by data processing agreements and are permitted to use your data only for the specific purpose for which they were engaged.

5.2 Regulatory & Law Enforcement Authorities

jili97 may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies where required to do so by applicable law, court order, or regulatory directive. This includes disclosures related to anti-money laundering investigations, fraud inquiries, and tax reporting obligations.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of jili97's business or assets, your personal data may be transferred to the acquiring entity as part of that transaction. jili97 will notify affected players via email or in-platform notification prior to any such transfer where reasonably practicable, and will ensure the receiving entity maintains equivalent data protection standards.

5.4 With Your Consent

jili97 may share your data with other parties not described above where you have provided your explicit prior consent for a specific sharing purpose. You retain the right to withdraw such consent at any time.

6 Cookies & Tracking

jili97 uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device when you visit a website. Cookies help jili97 remember your preferences, maintain your login session, and understand how players interact with the platform.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the jili97 platform to function. They enable secure login sessions, maintain your account state during active play, and support core security features. These cannot be disabled without significantly impairing platform functionality.
• Functional Cookies: These cookies remember your preferences — such as language settings, display options, and game lobby filters — so you do not have to reconfigure them on every visit.
• Analytics Cookies: With your consent, jili97 uses analytics cookies to understand aggregate usage patterns on the platform. This data is anonymized and used solely to improve the platform experience. Individual player data is not singled out in analytics reporting.
• Security & Fraud Prevention Cookies: These cookies help jili97 identify and prevent suspicious access patterns, bot activity, and unauthorized login attempts.

6.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jili97 platform. Detailed instructions for managing cookies are available in the help section of your browser.

7 Data Retention

jili97 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account's existence on jili97, plus a minimum of 5 years following account closure to meet AML and regulatory record-keeping requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction in accordance with financial regulation and audit requirements.
• KYC & Verification Documents: Retained for the period required by applicable law, typically 5 years from account closure or the date the document was last used for verification purposes.
• Support Communications: Retained for 3 years from the date of each interaction, unless the communication relates to an active dispute or regulatory investigation, in which case it is retained until resolution.
• Marketing Consent Records: Retained for the duration of your marketing subscription plus 3 years to demonstrate regulatory compliance.

Upon expiry of the applicable retention period, jili97 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8 Your Privacy Rights

As a jili97 player, you have a number of rights in relation to your personal data. jili97 is committed to facilitating the exercise of these rights promptly and without undue burden. Your rights include:

• Right of Access: You may request a copy of the personal data jili97 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data jili97 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You may request that jili97 delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent. This right is subject to overriding legal obligations that require us to retain certain data.
• Right to Restriction: You may request that jili97 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request that jili97 provide your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time, and to object to other processing carried out on the basis of legitimate interests where you believe your rights and freedoms override those interests.
• Right to Withdraw Consent: Where jili97 processes your data based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact jili97's support team via email at [email protected]. We will respond to all valid requests within the timeframe required by applicable data protection law — generally within 30 days of receipt.

9 Children & Minors

jili97 is strictly an adult platform. In accordance with Philippine regulations governing casino-style gaming, jili97 requires all players to be 21 years of age or older to register and participate in any real-money gaming activity on the platform.

jili97 does not knowingly collect personal data from individuals under the age of 21. Age verification checks are conducted at the point of registration and at the point of first withdrawal. If jili97 discovers that an account has been created by or on behalf of a person under 21 years of age, the account will be immediately closed, all associated funds will be handled in accordance with applicable law, and the personal data of the minor will be deleted from our systems as promptly as possible.

If you are a parent or guardian and believe that a minor in your care has created a jili97 account, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

10 Security Measures

jili97 implements a comprehensive set of technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• SSL/TLS Encryption: All data in transit between your device and jili97 servers is encrypted using current TLS protocols, ensuring that information exchanged during login, deposits, and gameplay cannot be intercepted.
• Data Encryption at Rest: Sensitive personal data stored on jili97 servers — including identity documents and financial records — is encrypted at rest using AES-256 or equivalent standards.
• Access Controls: Access to personal data within jili97's systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of data access required to perform their role, and all access is logged and monitored.
• Two-Factor Authentication (2FA): jili97 supports and encourages 2FA for all player accounts as an additional layer of protection against unauthorized access.
• Regular Security Audits: jili97 conducts periodic internal and third-party security assessments, including penetration testing and vulnerability scans, to identify and remediate potential weaknesses before they can be exploited.
• Incident Response: jili97 maintains a documented data breach response plan. In the event of a confirmed breach that is likely to result in risk to your rights and freedoms, we will notify affected players and relevant authorities within the timeframes required by applicable law.

While jili97 takes every reasonable precaution to secure your personal data, no system is entirely immune from all threats. We encourage all jili97 players to use strong, unique passwords, enable 2FA on their accounts, and contact support immediately if they suspect any unauthorized activity.

11 Third-Party Links

The jili97 platform may contain references to third-party game providers and payment processors as part of its normal operation. While jili97 takes care in selecting its service partners, we are not responsible for the privacy practices or content of any third-party services, platforms, or websites that are external to jili97.

When you interact with a third-party service integrated into the jili97 platform — such as a payment gateway or a game engine — that third party's own privacy policy and terms of service will govern the handling of any data you provide directly to them. We encourage you to review the privacy notices of any third-party services you engage with.

12 Changes to This Policy

jili97 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. The "Last Updated" date at the top of this page will always indicate when the most recent revision was made.

For material changes — those that significantly affect how we collect, use, or share your personal data — jili97 will notify registered players via email or through a prominent in-platform notification at least 7 days before the changes take effect, where reasonably practicable.

Your continued use of the jili97 platform after any revision to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should stop using the platform and may request account closure by contacting our support team.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili97 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week — including Philippine public holidays.

• Email: [email protected]
• Live Chat: Available directly within the jili97 platform after login
• Response Time: Privacy-related requests are handled within 30 days of receipt; urgent security concerns are prioritized and typically addressed within 72 hours

For matters specifically related to responsible gaming — including deposit limits, cooling-off periods, or self-exclusion — please visit our dedicated Responsible Gaming page, where our tools and support resources for Filipino players are fully described.

This Privacy Policy was last revised on January 1, 2026. Previous versions are archived and available upon written request submitted to [email protected]. By continuing to use jili97 after this date, you confirm that you have read and accepted these privacy terms in full.